UPDATE Your Payment Method
Did your card expire? Or would you like to switch to a new payment method? You're in the right place.
Tochange your payment information, click on the bar below. If you need help, we have outlined the steps below that you will take.
Step 1: Provide your email address
Please provide the email address you used to create the subscription. If you are unsure which one you may have used, look at the invoice emails we send each month and use that email address.
Click the green “Continue” button
IMPORTANT!
Your one-time password to access your management portal will expire after 5 minutes! Please have your email open before starting.
If the one-time password expires, no worries! You can click the “Resend one time password” link.
Step 2: Check your email inbox
We will send an email just like this from “Beth Kellam" (Our Founder) with the subject line: “Your One-Time Password (OTP)
Please copy this password and return to the window where you entered your email address.
Remember, your one time password will expire after 5 minutes.
IMPORTANT!
Do not close the webpage window you used to enter your email address.
Step 3: Enter your One Time Password
Return to the window where you entered your email address and paste or type your password.
Click the green “Login” button.
If the password has expired, just click the “Resend the one time password” link and we will send you another!
Step 4: Select Payment Methods
Once you are logged in, please look towards to bottom of the window and click on the blue link called "Payment Methods"
Step 5: Enter your new Credit Card Number
On this screen, you will be requested to input a new credit card number. If you would like to switch to a PayPal payment option, you can do that too.
Once you have entered the required details, select the green "Update" button at the bottoms of the screen.
NOTE:
If you change your mind, just click the "back" arrow in the upper left corner and your previous settings will remain.
Step 6: Confirm your details
Once the new credit card has been added to our system, the screen will refresh and show the last 4 digits of the credit card. That's it, you're done!