Manage Your Subscription
You can easily make changes to your subscription account by following the simple steps outlined for each activity below.
If you are having trouble for any reason, please send us an email at firstname.lastname@example.org or call us at 617-284-0097 M-F from 9am to 5pm EST
Will you be traveling soon? Do you have some extra product left from previous months? If so, you may pause your subscription and resume anytime within the next 90 days.Learn More
If you have been taking D-mannose for an active UTI and are now 100% UTI symptom FREE, you might consider switching to our Cranberry Plus program. 1 capsule a day will keep the bacteria away.Learn More
Would you like to receive your D-Mannose package with 2 jars every 2 months? Or maybe you feel you only need 1 jar every 2 months? We offer alternate subscription packages that will support you!Contact Customer Service at 617-284-0097
Have you moved or just flying south for the winter? We have you covered! Changing the mailing address of your next shipment only takes a minute. Same if your billing address has changed.Learn More
If you wish to cancel your subscription, we are sad to see you go. Before you do, please consider the following:
You can PAUSE your subscription for several months, which will allow you to keep the same low price and no shipping fee. As you may know, both the cost and shipping have increased on non-subscription purchases in 2022. See the "Pause" Option Above.
If you feel our product is not working for you, or there has been any difficulty with receiving your orders, please CLICK HERE and let our wonderful customer service department know. We will work very hard to make sure you have a great experience as a Goodbye UTI Customer.